Civility in the Workplace

While a training program on workplace manners and courtesy may seem like overkill, the reality is: rudeness is an epidemic costing industry millions a year.

Course Length: 8 hours

Price: $69.00

Term of Subscription: 3 months

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Course Description:

While a training program on workplace manners and courtesy may seem like overkill, the reality is: rudeness is an epidemic costing industry millions a year. Indeed, what society seems to be gaining in terms of both knowledge and technological advancement, it’s losing out on basic social values that directly impact the bottom line.

To address the growing problem of incivility in the work setting, this workshop introduces the concept of civility, its importance to a company, as well as its typical causes and effects. Skills needed to effectively practice civil behavior, as well as different ways organizations can systematize civility in the workplace will also be discussed. The benefits to Civility In The Workplace are countless and will pay off immensely in every aspect of your job.

Participants will learn:

  • Introduction
  • Effective Work Etiquette
  • Cost and Rewards
  • Conflict Resolution
  • Communication
  • Negotiation
  • Identifying Your Need
  • Writing a Civility Policy
  • Implementing the Policy

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